FAQ

Glazing
Etched and enamelled surfaces should face the inside of the building when glazed to protect the decorated surface from
the elements. Glass subject to high levels of condensation
e.g. in a bathroom, should have the decorative surface incorporated into the centre of the glass laminate to further protect the decorated surface. Please specify "internal laminate" when ordering, if this is required.

Once the glass is fitted, we recommend that any putty or glazing contamination is removed immediately and not permitted to dry on the glass, as this may leave a residue.

Safety glass should be fitted in all doors and glazed areas that are lower than 800mm from floor level. Glass panes less than 250mm wide may be fitted with 6mm glass, otherwise 5mm or 7mm laminated glass should be used.

Measuring for Glass
When measuring a tight size you must deduct 3mm, so as to ensure that the glass, once cut, will fit correctly. Remember to indicate width and height when ordering one of our non-symmetrical glass patterns so that the pattern is correctly cut. We always endeavour to centre the pattern in the glass pane and cut the glass so that the design flows through the space.
It is therefore useful to provide a layout where panes are positioned close to one another. If your glass is an unusual shape e.g. curved, again it is helpful to provide a template.

Measuring for Doors
Measure the actual size of the frame opening. Deduct 4mm from the width and 7mm from the height to arrive at the size of the door to be ordered.

Maintenance
To ensure that your glass continues to look its best for years
to come, clean any finger-marks or grease regularly from the etch surface using standard glass cleaner.

Delivery
Delivery costs vary according to the amount of glass or doors ordered and the delivery address. A typical glass or door order will cost £30. Please call us for an exact quotation.

Most of our items are held in stock so that delivery can be achieved as soon as possible. We aim to deliver glass within
10 days and doors within 3 weeks.

Samples
Glass samples are available on request. Please call us on
01242 228000 to arrange.

While we can supply you with glass directly, we also have over 300 stockists throughout the UK and Ireland. We will be happy to direct you to the one that is most convenient for you.

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